Frequently Asked Questions

What is REFINE and what makes it unique?

REFINE is a fashion-forward luxury makeup brand with non-conventional packaging that is both visually striking and multipurpose. Each product is thoughtfully designed for beauty and luxury connoisseurs.

Are REFINE products vegan and cruelty-free?

Yes, all REFINE products are 100% vegan and cruelty-free, enriched with hyaluronic acid, SPF protection, and botanical oils for high-performance makeup.

How should I store my REFINE products?

Store your products in a cool, dry place away from direct sunlight to maintain quality and performance.

How can I contact customer support?

You can reach our customer support team via email i.e. info@refinebeauty.in or call us on our customer support phone number 9823477554 for any assistance.

How long does delivery take?

Orders are processed within 1–2 business days and delivered within 5–7 business days, depending on your location.

What is your return or replacement policy?

We do not accept returns or exchanges on used products. In case of damage or incorrect delivery, please contact us immediately with images via email or customer support.